1. Scope and Controller

This Privacy Policy explains how Beijing Yantu Shiguang Education Technology Co., Ltd., operating the 𝐭𝐡𝐚𝐥𝐦𝐞𝐧𝐢𝐬™ store, collects, uses, shares, and protects personal information when you visit our website, contact us, or place an order. Applicable privacy rights vary by location.

2. Information We Collect

• Contact details, such as name, email address, phone number, billing address, and shipping address.
• Order and transaction details, including items purchased, prices, fulfillment status, and payment confirmation data. Full payment card details are generally processed by our payment service providers rather than our customer-support team.
• Communications with us, such as customer-service messages and product or return inquiries.
• Technical and usage data, such as device information, IP address, browser type, site interactions, and cookie identifiers, depending on enabled store features and consent settings.

3. How We Use Information

• To process payments, fulfill purchases, deliver orders, and communicate shipping updates.
• To respond to questions, manage returns and refunds, and provide customer support.
• To maintain security, prevent fraud, troubleshoot errors, and operate the website.
• To comply with applicable legal obligations and maintain necessary business records.
• To provide marketing or personalized experiences where allowed by law and your preferences.

4. Sharing and Service Providers

We may disclose necessary information to Shopify and service providers involved in hosting, payment processing, shipping, order management, analytics, security, and customer support. We may also share information when required by law or in connection with a lawful business transaction. These parties handle data for relevant business purposes subject to their applicable terms and safeguards.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies for essential checkout and session functions, site performance, analytics, and—where enabled—advertising or personalization. You can manage some preferences through available website controls and browser settings. Disabling essential cookies may affect checkout functionality.

6. International Transfers and Retention

Because the store serves customers in different regions, information may be processed in jurisdictions other than your own. We retain personal information for as long as reasonably needed for the purposes described above, including order fulfillment, recordkeeping, dispute resolution, and legal compliance, then delete or de-identify it as appropriate.

7. Your Choices and Rights

Depending on applicable law, you may be entitled to request access, correction, deletion, portability, or restrictions on certain processing, and to withdraw consent where processing relies on consent. To submit a privacy request, contact service@thalmenis.com. We may need to verify your identity before responding.

You may unsubscribe from marketing emails by using the unsubscribe option provided in those messages, where applicable.

8. Children and Policy Updates

Our products and website are not intentionally directed to children, and we do not knowingly seek personal information from children in violation of applicable law. We may update this notice to reflect operational or legal changes; the version published on this page will apply from its stated publication or update date.

9. Contact

For questions or requests about personal information, write to service@thalmenis.com. Our legal entity and registered business address are listed at the top of this page.